Contact

• —Your download did not arrive. Tell us the email address you bought with and we will send the file straight back to you. Check your spam folder first — it is there more often than not.
• —You want a refund. Reply to any email from us with the word refund, or email us with “refund” in the subject. No explanation needed, no forms — see the refund policy.
• —You bought the wrong book. Say which one you meant and we will sort it out.
• —You want your data deleted. Ask, and we will action it within 30 days — see the privacy policy.
• —You want to unsubscribe. There is a link at the bottom of every email, and it works immediately.

We cannot give medical advice, review your bloodwork, tell you whether a medication is affecting your weight, or advise you on an existing health condition. We are not qualified to, and pretending otherwise would not be doing you a favour. Those questions belong with a doctor or a registered dietitian — see our health disclaimer.

If you think you are having a medical emergency, call your local emergency number. Do not email us and wait.

Please also do not send us medical records, photographs, or measurements. We do not want them and we have nowhere appropriate to keep them.

Persuasion Nation LLC
530b Harkle Rd, Santa Fe, NM, United States

For press, partnership or anything else unusual, use the same address and say so in the subject line.